Customer's Testimonials

​​​​2255 Cleveland Avenue
Santa Rosa, CA  95403
(707) 546-1083

Store ​Hours:  Monday - Saturday 9am - 6pm & Closed Sunday


Specializing in Medium, Wide, Extra Wide Widths & Large Sizes

​Your #1 Comfort Shoe Headquarters with a knowledgeable sales staff and quality name brands you can trust

​Thank you for making Santa Rosa Shoes your #1 choice in comfort and qualtiy.

I love coming here because they are always straight forward and to the point. I would spend forever picking out a good pair of shoes elsewhere with no help or guidance. I love that they carry brands not available at other stores and am always impressed by their hands-on shoe fitting. Price is not a factor when you are provided the excellent time-saving service and quality shoes. Thank you Santa Rosa Shoes for keeping my on my feet!  Chris M. from Santa Rosa, CA


In search of some new work shoes I stopped by Santa Rosa Shoes because I saw on their website that they had the shoes I was interested in. John, the sales associate, was very friendly and knowledgable. The gentleman behind the counter, which I assume was the owner, gave me some great advice about my shoe care. Great service and excellent selection!  Justin Z. from Salt Lake City, UT


Lost count how many pairs of shoes I've bought here.  Just one of those super rare places I can always count on to have what I want, treat me with courtesy and appreciates my business.  They must be doing something right to be around almost 60 years.  Thanks for always taking good care of me and my feet.  Joe B. from Santa Rosa, CA


I cannot believe that no one has rated this business yet.  This is what a good shoe store should be.  My father shopped here for years.  He had a wide foot and had difficulty finding a good fit at other shoe stores but that wasn't the case at Santa Rosa Shoes.  They have a great shoe selection AND a fantastic size/width selection so this was basically one stop shoe shopping for him.  He would actually make the one hour drive to shop for shoes here.  Anonymous.


Fast forward to the present:  My adult son who also has a wide foot was searching for harness/engineer boots but wasn't finding a comfortable fit.  We were already up in Santa Rosa doing Christmas shopping so on a lark I phoned Santa Rosa Shoes to see if they have wide widths in either style.  The woman on the phone told me they had both!  We drove here, they had his size and fit.  Purchase complete.  Anonymous


This place represents the way shoe stores used to be back when I was growing up, a good selection of men's and women's shoes, someone who is readily available to help you but also leaves you alone when you want to browse, an incredible selection of sizes and widths, friendly service and they string up your box for you (remember that?).  As we were leaving, my husband said "The next time I need a pair of shoes, we are coming here."  I couldn't have said it better myself.  Alyssa N. from Novato, CA


Maybe the experience at Santa Rosa Shoes depends on the sales person who helps you.  I shopped there for the first time today in a panic because I have been unable to find cute but comfortable walking shoes for my first trip to Europe.  I have large and wide feet (especially for a woman).  The sales woman who helped me was wonderful!  She made me feel comfortable as we looked at the types of shoes I was interested in and came in a wide width.  I left with great walking shoes and no stress about my feet walking through Europe!  I will definitely return when I need new shoes.  No more spending days trying to find shoes that are nice looking and nice fitting.  This is the place to go if you have wide feet.  Rebecca R. from Petaluma, CA


I love this store.  The store is 100% customer focused and they have several sales people that are not intrusive and they are very helpful and knowledgeable.  The merchandise in this store is very high quality and they carry all the sizes (including wide sizes).  I wish more stores we run like this store.  A+ rating.  Will definitely go back.  Chuck D. from Rohnert Park, CA


If you have a wide foot, like I do, then this is the only place to shop.  They are always helpful and have a good selection of shoes that fit.  Diane B. from Cloverdale, CA


I had to come here to get shoes for an academy, and they were fabulous!  They measured my foot to make sure I got the right size, and knew exactly what was going to be within my standards.  As protocol required specific components be present in the shoe, and they knew!!!  Very knowledgeable.  I highly recommend coming here.  Janice P. from Rohnert Park, CA


This is the best place to get wide shoes and boots.  Good selection of big-name boots (Timberland), semi-enclosed hiking sandals such as Teva, New Balance walkers (wide sizes).  Old fashioned service:  the salesperson sits down on the small bench in front of you, uses a shoe horn and is sincerely interested in your response.  They your purchase is secured with string (no huge plastic bag)!  When have you encountered that?  They were very friendly and helpful.  I live in Petaluma but I'll be making the trip to Santa Rosa Shoes for my future shoe purchases.  You betcha!  Richard C. from Petaluma, CA


The customer service was excellent.  The sales associate was very knowledgeable regarding brands and styles that would work best with my orthotics and was just as reluctant to sell me any shoe that did not fit perfectly.  An added bonus was the great prices!!  Jackie H. Hamilton from Fortuna, CA


I have purchased all my shoes at Santa Rosa Shoes since I moved to Sonoma County in 1977.  That is the only place I can get a comfortable fit, but the main reason is because Jerry and Anne are "real people" and give excellent customer service.  Arlene C. from Rohnert Park, CA


I've been going to this store for close to 30 years...since it was in Roseland. I've always found the staff to be helpful and polite.  I don't think all salespeople are "experts" in all things shoes...so what?  Their return policy is clear and reasonable. I have a back problem, and sometimes I don't know if the shoes I've just got will set off pain or not until I've worn the shoes several hours and on and off for a few days.  As long as I haven't worn the shoes outside and they are in the condition I received them in, I've never had a problem returning shoes.  I've always found several styles and colors of shoes that I want, and at very reasonable prices.  This is the only store I buy shoes from, except for my standard, everyday Reeboks.  For all other shoes, this is the only place I shop.  I'm not a "shoe" girl...I just like nice-looking, comfy shoes for dress and casual...no high heels for me.  I don't know if this store carries them or not, as I've never looked.  Louise M. from Sebastopol, CA.


I have been looking for decent black work shoes for months. After 4 hours of shoe shopping today on my day off, I finally entered this shoe store. I opened the door and thought 'Men's Workboot Place'. Wow, was I wrong!! Walls of women's shoes! Specifically, well stocked with black work shoes! Yay! A very conscientious sales lady fitted me and specific needs. Thank you!  Raina B. from Windsor, CA.